Guest Services Agent (Arabic speaker)

Job Description

  • Job Title Guest Services Agent


Company Description

Discover Dubai from a modern, stylish with easy access to all the hotspots. Explore the town, hit the shops or chill on the roof of one the most sought after 4 star hotels in Dubai.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career.You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Job Description

We are looking for an enthusiastic and professionalGuest Services Agent at Avani Ibn Battuta Dubai. The moment a guest steps into our hotel, you will make them feel at home with your welcoming and warm presence.You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Responsibilities include:

  • Providing an outstanding guest welcoming experience by demonstrating care, a commitment to service excellence and maintaining the front office and reception operational standards
  • Meeting guests and customers when they arrive and ensure they are settled in their rooms
  • Maintaining professional, open and honest communication to assist guests and make accurate bookings
  • Availability to work shifts between Monday to Sunday
  • Immaculate personal presentation.
  • Professional interpersonal and communication skills.


Previous experience working in hospitality, providing customer service and guest services is advantageous.


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